Restoring Files from the SmartPick Server

 The following steps will guide you through the steps to restore the files previously saved to the SmartPick online backup servers. The process is the same for restoring one file or multiple files. You can restore selected files or all files that were backed up. You can restore your saved files to a new or different computer than the one you originally backed up.

If you are restoring to another computer and if you need to install the SmartPick Backup client, you can download it from our website. (Click here to download). If you are restoring to the same computer, then go to Step 2.

Step 1:

Installing the SmartPick client software on to the computer you wish to restore to:

To restore files you have already saved to SmartPick’s backup servers, you must have a copy of the SmartPick software installed on the computer you wish to restore to and configure it with the correct username and password.

Ø Double click on the downloaded executable, SmartClient.exe. Follow the instructions on the screen to install the SmartPick Backup Client.

Ø After the installation is complete, double click on the SmartPick Backup icon on your desktop to open the program.

Ø Click on viewàoptionsàGetting Started Wizard.

Ø Follow the instructions on the screen to configure the backup client:

o The server name field is already filled with the correct name.

o Change the port number to what was given to you at the time of sign-up.

o Fill in your username and password.

o Continue by clicking on Next.

o Provide your Secret Key when prompted.

o Do not create Backup Sets and Backup Schedule.

o Exit from the Wizard by continuing till the last screen by clicking Next.

Ø If the Backup Client didn’t perform an upgrade during the Getting Started Wizard,

o Click on View->Options->General and select Other tab.

o Click on Perform Upgrade Now.

The Backup Client is now configured and ready to restore files.

Step 2:

Restoring your files from the SmartPick Backup Server 

o To restore your files from the SmartPick backup server, select the Restore tab from the Main Screen of your SmartPick Software.

o From the File Menu at the top of the screen go Select > Get Volume List from Server. This will display all data volumes previously backed up using this account.

o Use the Windows Explorer-like interface to expand the file folders stored on the backup server to locate the files you wish to restore.

o Select the file, file folder, or drive volume you wish to restore by placing a green Check in the box next to the listing.

o When you have selected all the files / file folders you wish to restore, press the Restore Now button, in the middle of the right side of the screen.

o On the Restore Files To window that opens select that you want to “Copy files to their original location” if you want to replace the existing files on your computer with the saved files, or if you want to keep all of your existing files and directory structures than select that you want to “Copy files to a temporary folder” and type in the desired temporary directory. If you selected a whole directory to restore, make sure that the “Rebuild folder hierarchy for restored files” option is selected.

o A connection will then be made to the server, and the download of your files will begin. If you selected that you wanted to copy the saved files to their original location, you will be prompted to confirm any overwrites / replacements of existing files.

o When the download completes you can check the Log tab to see if the restore operation was successful. Your saved backup files are now restored to your computer.