The following Support Links should answer most of your questions. Please review them first. You can also email to SmartPick support staff to get your support questions answered.
Support Links for SmartFiler Appliances
SmartFiler Virtual Backup Appliance Quick Start Guide (PDF file)
SmartFiler Virtual Backup Appliance User Guide (PDF file)
SmartFiler Backup Appliance Quick Start Guide (PDF file)
SmartFiler Backup Appliance User Guide (PDF file)
Frequently Asked Questions (FAQs)
Support Links for SmartPick Online Backup Service
Online Backup - Frequently Asked Questions (FAQ)
SmartPick Online Backup Client User Manual ( PDF file)
Installation and Restore Help with Screenshots ( PDF file)
How To Install and Configure SmartPick Backup Client
How To Delete Files From The Online Backup Server To Regain Storage Space?
If you are unable to find your questions answered from the User Manual or FAQ sections, please email us. We do not offer phone support.
E-mail: support AT smartpick.com.